FAQs

COVID & DELIVERIES

Q: Is SOMAIA COLLECTIVE a COVID Safe Business?

A: We sure are! SOMAIA COLLECTIVE is a COVID Safe Business under the Victorian government. We always take the health of our team and our customers seriously and follow the latest COVID-19 Public Health Orders.

This includes physical distancing when packing your items, and using contactless delivery.

SHIPPING

Q: When will I receive my dreamy items?

A: Once we’ve processed your order, it can take between 2-10 business days for your items to arrive, depending on where you're shopping from!

Q: How do I track my order?

We know, we know! You can't wait to get your hands on your new items. Not to worry, you’ll receive a tracking number in your confirmation email!

GENERAL

Q: Is there a SOMAIA COLLECTIVE shop I can visit?

A: We're an online store, but we plan to host pop-up shopping experiences from time-to-time.

Follow us on Instagram and sign up to our mailing list to be first to know about future events!